Our experienced dedicated in-house design and management team help provide deliverable solutions:
FACILITIES MANAGEMENT

We offer a comprehensive management service for extensive portfolios of all types of property.

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  • Residential Portfolio Management

    We offer high quality portfolio management to a variety of developments from small buildings to large estates, working for freeholders and the developer. We work closely with freehold owners to set realistic budgets and enhance the value of our service. We keep full track of all activities associated with each site and generate accurate end of year accounts. This includes:

    • Day to day co-ordination of cleaning, security and repairs
    • Planned maintenance surveys
    • Extensive list of approved contractors
    • Attendance at Residents' Meetings
    • Prompt preparation and submission of accounts
    • Regular inspections of properties
    • Administration and supervision of Insurance
  • Rent and service charge collection

    We undertake efficient and timely collections of monies due with regular and accurate accounting to landlords. We advise on all issues to ensure the landlord realises the maximum return.

  • Arrears management

    We undertake predictive and proactive arrears management, with prompt action on missed payments and timely follow-ups. This includes;

    • Agreement and monitoring of arrangements
    • Instruction of, liaison with, and support to litigation solicitors
    • Marketing properties in possession
    • Debt recovery through property sale and pursuit of outstanding balances
    • Client and investor performance reporting
  • Service charge budgeting and accounting

    We administer the service charge account and preparation of an annual maintenance budget. We have comprehensive service charge knowledge. Keeping track of budgets and percentage variances on actual vs. budgeted costs can mean long-term financial success for any property or development company. We provide all of our clients with accurate accounting and long-term budgeting.

  • Ensuring properties meet statutory Health and Safety standards

    We ensure that our managed portfolios comply fully with all legislation and statutory regulations, we undertake a programme of detailed audit inspections and Health and Safety Risk Assessments.

  • Energy and waste management

    We strive to achieve industry leading standards in energy and waste management.

    We take our responsibility for energy conservation very seriously and aim to reduce consumption through improved energy management.

  • Landlord and tenant dispute resolution

    Negotiations over deposit (bond) at end of tenancy, including report for Alternative Dispute Resolution or Small Claims Court if necessary.